Frustration Over Comcast Business Phone Outage

(RTTNews) - A large outage at Comcast Corp.'s (CMCSA, CMCSK) business phone service on Tuesday has affected thousands of small-business owners, who are unable to make or receive phone calls. Outages have been reported from dozens of cities across the U.S.

Small businesses have complained that inbound and outbound calls are either not being completed at all, or are met with a recording saying the number is no longer in service.

Several small businesses have taken to social media to express their frustration at the outage and to inform that they are open, as the outage gives the impression that they have gone out of business. The outage has also impacted local police departments and health clinics.

In a forum post, Comcast apologized to its small-business customers for the inconvenience caused by the phone outage.

"The issue has been fixed and we're working to ensure that services are fully restored as quickly as possible. We know our customers rely on us and we're committed to making it right," Comcast said.