Qwest Provides Important Resources for Iowa Flood Victims

Qwest Communications (NYSE: Q) today announced the opening of a center to help flood victims in their recovery efforts in Cedar Rapids. The center will have Qwest associates on hand to assist with any communications needs. Phones are available for free calling along with high-speed Internet access. Free corded phones will also be given out to those who are still without power. The center is open from 8 a.m. to 5 p.m. at 615 3rd Ave. SE in Cedar Rapids. Qwest has extensive disaster preparedness plans in place and has been proactive in moving at-risk equipment and responding quickly to the flooding. That quick work kept most customers with service during the flooding. "The employees at Qwest have been very responsive to the requests from the public safety community and the businesses affected by the flooding within the state of Iowa. Based on the comments we have heard, the customer service we have received from Qwest has been excellent,” said Barbara Vos, Iowa E-911 program manager for Iowa Homeland Security and Emergency Management. Qwest technicians from Iowa and several other states have been working around the clock. Those technicians were able to keep Qwest’s critical services intact and are helping with any recovery needs. Emergency 911 service was not impacted. All services have been maintained with only isolated outages. Qwest continues to offer free Call Forwarding to customers in Iowa who are impacted due to damages from the flooding. Call Forwarding enables customers to have calls automatically forwarded to another phone number. Qwest customers who have been impacted can call 1-800-573-1311 to set up Call Forwarding free of charge. About Qwest Qwest offers a powerful combination of award-winning broadband, video and voice solutions for residential customers, businesses and government agencies. Customers coast to coast turn to Qwest's industry-leading national fiber optic network to meet their evolving communications and entertainment needs. Qwest employees are the driving force behind the company’s nationally recognized Spirit of Service. Qwest is a participant in Networx, the largest communications services contract in the world, to provide innovative voice, data and video services, and is recognized as a leader in the network services market by a leading technology industry analyst firm. For more information on Qwest please visit www.qwest.com. For information about the products and services Qwest is offering in the Networx contract, visit www.gsanetworx.com. The marks that comprise the Qwest logo are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries.