28.04.2005 14:32:00

Gaylord Entertainment Co. Reports Record First Quarter Earnings; Reven

Gaylord Entertainment Co. Reports Record First Quarter Earnings; Revenues Increase 38 Percent and Consolidated Cash Flows Increase 79 Percent due to Strong Performance across all Business Segments


    Business Editors

    NASHVILLE, Tenn.--(BUSINESS WIRE)--April 28, 2005--Gaylord Entertainment Co. (NYSE: GET) today reported its financial results for the first quarter of 2005.

    For the first quarter ended March 31, 2005:

-- Consolidated revenues increased by 38.0 percent to $219.3 million from $158.9 million in the same period last year. Results were impacted favorably by the inclusion of the Gaylord Texan in the results of the first quarter 2005. The net loss was $8.9 million, or a loss of $0.22 per share, which is an improvement from the prior year's quarter loss of $18.9 million or $0.48 per share. The net loss in the first quarter 2005 was affected by an $11.5 million net unrealized loss in the value of the company's Viacom stock investment and related derivatives.

-- Total revenue for the Hospitality segment grew 49.6 percent to $142.5 million compared to the prior-year period due to the inclusion of the Gaylord Texan and strong performances from both the Gaylord Palms and Gaylord Opryland. Same-store revenue for the Hospitality segment grew 7.1 percent to $102.0 million compared to the prior-year period.

-- ResortQuest revenue per available room(1) ("RevPAR") increased 11.9 percent to $85.16 in the first quarter of 2005 compared to the same period last year.

-- Adjusted EBITDA(2) in the first quarter was $32.2 million compared to $6.4 million in the prior-year quarter.

-- Consolidated Cash Flow(3) ("CCF") increased by 79.3 percent to $36.6 million in the quarter, compared to $20.4 million in the prior-year period.

    "We are delighted to report a record first quarter in both revenues and consolidated cash flows," said Colin V. Reed, president and chief executive officer of Gaylord Entertainment. "The company is firing on all cylinders, particularly the Hospitality segment which is on track for its best year yet. We look forward to the coming year as we follow through on some exciting developments including growing the ResortQuest brand, integrating our recent acquisitions, and constructing the Gaylord National. We are confident these initiatives will continue to drive positive results for our shareholders."

    Segment Operating Results

    Hospitality

    Key components of the company's hospitality segment for the first quarter of 2005 include:

    -- Gaylord Hotels Total RevPAR(4) increased 13.8 percent to
    $259.52, compared to first quarter 2004; revenue per available
    room ("RevPAR") increased 5.3 percent to $109.64, compared to
    the prior-year period.

    -- Gaylord Hotels same-store Total RevPAR increased 8.3 percent
    to $247.01, compared to first quarter 2004; same-store RevPAR
    increased 2.9 percent to $107.13, compared to the prior-year
    period.

    -- CCF increased 53.2 percent to $39.4 million for the first
    quarter of 2005 compared to $25.8 million for the first
    quarter of 2004 due to the inclusion of the Gaylord Texan. CCF
    margins for the hospitality segment increased 0.7 percentage
    points to 27.7 percent for the first quarter from 27.0 percent
    in the prior-year period.

    -- Same-store CCF increased 12.7 percent to $29.0 million for the
    first quarter of 2005 compared to $25.8 million for the first
    quarter of 2004 due to increased revenues and higher margins
    at the Gaylord Opryland. Same-store CCF margins for the
    hospitality segment increased 1.4 percentage points to 28.4
    percent for the first quarter from 27.0 percent in the
    prior-year period.

    "Total RevPAR increased sharply, demonstrating the quality and breadth of our outside the room offerings and our ability to drive revenues," said Reed. "We maintain a keen focus on providing the best restaurant and entertainment experiences for our customers as we are constantly innovating and enhancing the destination appeal of our properties to drive outside the room spending. Unlike other hotel companies, our group-focused business model places a greater emphasis on the Total RevPAR metric because of our ability to generate significant revenues outside the room. Therefore, strong occupancy by high-value, loyal customers is a more critical driver of profitability at our hotels than incremental RevPAR growth," continued Reed. "Additionally, given the differences in group booking patterns at each property throughout the year, we continue to stress a clear focus on the overall success of the Gaylord Hotels network."
    At the property level, Gaylord Palms posted a record performance this quarter in both occupancy and CCF in a historically strong quarter for the property. Occupancy increased 3.3 percentage points during the quarter to 90.3 percent from 87.0 percent a year ago. A significant increase in food and beverage spending from group attendees drove a 2.4 percent increase in Total RevPAR to $398.26 in the first quarter of 2005 versus last year. Gaylord Palms generated RevPAR of $160.10 in the first quarter of 2005 versus $163.72 in 2004, a decline of 2.2 percent. The slight decline was due to a lower ADR of $177.26 this quarter from $188.23 in the first quarter 2004 which was partially offset by the significant increase in occupancy. CCF improved slightly by 0.4 percent to $18.9 million in the first quarter 2005 from $18.8 million in the prior-year period, resulting in a CCF margin of 37.5 percent in line with the first quarter of 2004.
    Gaylord Opryland generated RevPAR of $86.96 in the first quarter of 2005 versus $81.37 in the prior-year period, up 6.9 percent, driven by a significant increase in Corporate group occupancy. Occupancy increased by 8.6 percentage points to 69.0 percent. ADR was $125.95, a decrease of 6.5 percent from $134.70 in the first quarter of 2004. Total RevPAR growth of 14.6 percent to $192.30 in the first quarter of 2005 from $167.87 in the first quarter of 2004 was due to an increase in ancillary and food and beverage revenues. The total revenue increase in the quarter versus the prior-year period resulted from a shift from association to corporate groups, who typically spend more outside the room. CCF improved 45.3 percent to $9.8 million from $6.7 million in the first quarter 2004. CCF margin increased 4.3 percentage points to 19.6 percent in the first quarter of 2005.
    The Gaylord Texan generated RevPAR of $117.24 in the first quarter of 2005, with occupancy of 69.4 percent and ADR of $168.96. Total RevPAR at the Gaylord Texan was $297.54 in the first quarter of 2005. CCF was $10.4 million. As the property continues to mature, CCF margin has improved for the fourth consecutive quarter since the hotel's opening in April 2004, to end the quarter at 25.8 percent.
    "The first year of operations at the Texan has been a great success," said Reed. "We achieved strong CCF of $10.4 million this quarter, which is already two-thirds of the level achieved in its first three quarters of operation."
    "As we look for opportunities to expand our property platform, we are pleased to see the positive economic impact Gaylord has generated in both existing and new markets we have entered," continued Reed. "The ability of our hotels to both stimulate group demand to otherwise underserved markets and to successfully rotate our customers through our network provides us with a solid foundation to further grow our distribution as we set our sights on the opening of the Gaylord National in 2008."

    ResortQuest

    For the first quarter of 2005, ResortQuest revenues were $63.8 million and operating income was $2.1 million. ResortQuest CCF increased 22.0 percent to $5.9 million for the period versus $4.9 million in the first quarter of 2004. The positive contribution of the acquisitions made early in the quarter and the Easter holiday weekend falling in the first quarter this year favorably impacted results. We continue to re-invest in the ResortQuest business in the form of branding, training, and increased staffing levels.
    First quarter occupancy for ResortQuest increased to 59.4 percent, up 0.4 percentage points from the 2004 period. ADR increased to $143.38 from $129.12 in the first quarter of 2004. ResortQuest had 19,325 units under exclusive management at the end of the first quarter, including units that had been out of service due to damage by the Florida hurricanes in the third quarter of 2004. ResortQuest earnings in the first quarter benefited from strong operational results produced by the Hawaii and Northwest Florida regions, as well as seasonally strong results from the company's ski resorts.
    By the end of the first quarter, over 75 percent of ResortQuest units damaged in last summer's Florida hurricanes had been returned to service.
    On April 12th, 2005 Gaylord Entertainment entered into an agreement to purchase the Aston-Waikiki Beach Hotel in Honolulu, Hawaii for $107 million. The purchase agreement is subject to a brief due diligence period and other customary conditions. In addition, the agreement is subject to approval by Gaylord's board of directors. Gaylord Entertainment plans to bring in a partner that will own the majority of the equity in the property and negotiations are ongoing with several interested parties. "This transaction will allow Gaylord to participate in the reinvigoration of the Hawaii islands by securing an important asset in the ResortQuest portfolio," said Reed. The agreement, if consummated, guarantees that ResortQuest will continue to manage the units at the Aston-Waikiki property for the foreseeable future.
    "The first quarter was a good quarter for ResortQuest in terms of revenue and CCF growth," said Reed. "This is a year of growth and brand expansion as we work to integrate our recent acquisitions and further invest in the business. We are extremely excited about the opportunities ahead and we remain on track to achieve our guidance range for the year."

    Opry and Attractions

    Opry and Attractions segment revenues were $12.9 million in the first quarter of 2005 compared to $12.6 million in the first quarter of 2004. Opry and Attractions had an operating loss of $2.2 million for the period compared to an operating loss of $2.6 million in the first quarter of 2004. CCF improved to a loss of $0.9 million in the first quarter 2005 from a loss of $1.3 million in the same period a year ago.
    "We are pleased with the recent launch of Opry-branded products based on some of our outstanding musical archives," said Reed. "The five Grand Ole Opry Live Classics CD's distributed through our partnership with Cracker Barrel Old Country Stores as well as the Grand Ole Opry Vintage Classics television show, which aired on PBS, are being very well received. We continue to believe there is great potential to expand our product offerings and to broaden the reach of the Opry."

    Corporate and Other

    Corporate and Other operating loss totaled $9.8 million for the first quarter of 2005, compared to an operating loss of $11.4 million for the first quarter of 2004. Corporate and Other operating losses in the first quarter 2005 and 2004 included non-cash charges of $1.1 million and $1.6 million, respectively. Non-cash charges include items such as depreciation and amortization and the non-cash portion of the Naming Rights Agreement expense. Corporate and Other CCF improved to a loss of $7.9 million in the first quarter of 2005 compared to a loss of $8.9 million in the first quarter of 2004.
    In February, Gaylord closed its settlement with the Nashville Hockey Club Limited Partnership (the Nashville Predators) that resolves issues between the organizations. Beginning in the second quarter of 2005, Gaylord Entertainment will no longer include non-cash expenses related to the Gaylord Entertainment Naming Rights Agreement in the Corporate and Other segment results.

    Bass Pro Shops

    For the quarter ended March 31, 2005, Gaylord's equity income from its investment in Bass Pro was $1.5 million.
    Bass Pro currently operates 26 stores and has stated that it plans to add 16 stores over the next two years.

    Liquidity

    At March 31, 2005, the company had long-term debt outstanding of $580.9 million and unrestricted and restricted cash and short term investments of $86.5 million.
    On March 10, 2005 Gaylord entered into a new $600 million credit facility that will be available to fund the company's business plan, including the development of the Gaylord National Resort and Convention Center on the Potomac. The credit facility has $300 million of delayed-draw term loan availability, which will bear interest at a rate equal to, at Gaylord's election, LIBOR plus 2.0 percent or the lead bank's prime rate plus 1.0 percent. The credit facility also includes $300 million of revolving credit availability, which will bear interest at a rate equal to, at Gaylord's election, LIBOR plus 2.0 percent or the lead bank's prime rate plus 1.0 percent. The credit facility is secured by a pledge of the company's hotel properties and is guaranteed by certain of the company's subsidiaries. The new credit facility will mature on March 9, 2010.

    Outlook

    The following outlook is based on current information as of April 28, 2005. The company does not expect to update guidance until next quarter's earnings release. However, the company may update its full business outlook or any portion thereof at any time for any reason.
    "Based on our results in the first quarter, we expect 2005 to be a strong year of continued growth for all of the Gaylord brands," said Reed. "In our hospitality segment, we experienced robust demand in both group and transient business and expect those trends to continue. Advance bookings are currently on pace to hit previously-guided levels."
    "Barring any residual impact from last summer's hurricanes on summer travel to the Southeast, our ResortQuest business is on track to meet our expectations, and is benefiting from our increased marketing efforts which should drive growth for the remainder of the year," continued Reed. "The recent Aston-Waikiki purchase agreement, which secures our presence in a key market, enables us to continue to receive the benefits that will accrue from our management of the property and should add value to our shareholders going forward. On the corporate side, we are pleased with the long-term expense reduction emanating from the recent termination of the Naming Rights Agreement. Overall, we are very satisfied with business performance across all segments in the first quarter, and look forward to continued success throughout 2005."

2005 ---------------------------------------------------------------------- Consolidated Revenue $870 - 900 Million

Consolidated Cash Flow Gaylord Hotels $135 - 142 Million ResortQuest $20 - 25 Million Opry and Attractions $7 - 10 Million Corporate and Other $(30 - 35 Million) ----------------------- Consolidated CCF $132 - 142 Million

Gaylord Hotels advance bookings 1.3 - 1.4 Million Gaylord Hotels RevPAR 7% - 9% Gaylord Hotels Total RevPAR 9% - 11%

    Web Cast and Replay

    Gaylord Entertainment will hold a conference call to discuss this release today at 10 a.m. ET. Investors can listen to the conference call over the Internet at www.gaylordentertainment.com. To listen to the live call, please go to the Investor Relations section of the Web site (Investor Relations/Presentations, Earnings, and Webcasts) at least 15 minutes prior to the call to register, download, and install any necessary audio software. For those who cannot listen to the live broadcast, a replay will be made available shortly after the call and will run for 30 days.

    About Gaylord Entertainment

    Gaylord Entertainment (NYSE: GET), a leading hospitality and entertainment company based in Nashville, Tenn., owns and operates three industry-leading brands - Gaylord Hotels (www.gaylordhotels.com), its network of upscale, meetings-focused resorts, ResortQuest (www.resortquest.com), the nation's largest vacation rental property management company, and the Grand Ole Opry (www.opry.com), the weekly showcase of country music's finest performers for 79 consecutive years. The company's entertainment brands and properties include the Radisson Hotel Opryland, Ryman Auditorium, General Jackson Showboat, Springhouse Links, Wildhorse Saloon, and WSM-AM. For more information about the company, visit www.gaylordentertainment.com.

    This press release contains statements as to the company's beliefs and expectations of the outcome of future events that are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from the statements made. These include the risks and uncertainties associated with economic conditions affecting the hospitality business generally, the timing of the opening of new facilities, costs associated with developing new hotel facilities, business levels at the company's hotels, risks associated with ResortQuest's business and the company's ability to successfully integrate and achieve operating efficiencies at ResortQuest, and the ability to obtain financing for new developments. The company's ability to achieve forecasted results for its ResortQuest business depends upon levels of occupancy at ResortQuest units under management and returning damaged units to service on a timely basis. In the hospitality segment, the company's ability to continue to improve occupancy levels and operating efficiencies at its new Gaylord Texan Resort will be an important factor in 2005. Other factors that could cause operating and financial results to differ are described in the filings made from time to time by the company with the Securities and Exchange Commission. The company does not undertake any obligation to release publicly any revisions to forward-looking statements made by it to reflect events or circumstances occurring after the date hereof or the occurrence of unanticipated events.

    (1)The company calculates revenue per available room ("RevPAR") for its hospitality segment by dividing room sales by room nights available to guests for the period. The company calculates revenue per available room ("RevPAR") for its ResortQuest segment by dividing gross lodging revenues by room nights available to guests for the period. Our ResortQuest segment revenue represents a portion of the gross lodging revenues based on the services provided by ResortQuest. ResortQuest segment revenue and operating expenses include certain reimbursed management contract expenses incurred in the period of $9,926 and $9,716 for the three months ended March 31, 2005 and 2004, respectively.

    (2)Adjusted EBITDA (defined as earnings before interest, taxes, depreciation, amortization, as well as certain unusual items) is used herein because we believe it allows for a more complete analysis of operating performance by presenting an analysis of operations separate from the earnings impact of capital transactions and without certain items that do not impact our ongoing operations such as the effect of the changes in fair value of the Viacom stock we own and changes in the fair value of the derivative associated with our secured forward exchange contract, restructuring charges, gains on the sale of assets, and impairment and other charges. In accordance with generally accepted accounting principles, the changes in fair value of the Viacom stock and derivatives are not included in determining our operating income (loss). The information presented should not be considered as an alternative to any measure of performance as promulgated under accounting principles generally accepted in the United States (such as operating income, net income, or cash from operations), nor should it be considered as an indicator of overall financial performance. Adjusted EBITDA does not fully consider the impact of investing or financing transactions, as it specifically excludes depreciation and interest charges, which should also be considered in the overall evaluation of our results of operations. Our method of calculating adjusted EBITDA may be different from the method used by other companies and therefore comparability may be limited. A reconciliation of adjusted EBITDA to net income or segment operating income is presented in the Supplemental Financial Results of this release.

    (3)As noted in footnote 2 above, adjusted EBITDA is used herein as essentially operating income plus depreciation and amortization. Consolidated Cash Flow (which is used in this release as that term is defined in the Indentures governing the Company's 8% and 6.75% senior notes) also excludes the impact of pre-opening costs, the non-cash portion of the naming rights and Florida ground lease expense, non-recurring ResortQuest integration charges which when added to other expenses related to the merger do not exceed $10 million, the non-cash gain on the sale of the songs.com domain name and other fixed assets and adds (subtracts) other gains (losses). The Consolidated Cash Flow measure is one of the principal tools used by management in evaluating the operating performance of the company's business and represents the method by which the Indenture calculates whether or not the company can incur additional indebtedness (for instance in order to incur certain additional indebtedness, Consolidated Cash Flow for the most recent four fiscal quarters as a ratio to debt service must be at least 2 to 1). The calculation of these amounts as well as a reconciliation of those amounts to net income or segment operating income is included as part of the Supplemental Financial Results contained in this press release.

    (4)The company calculates total revenue per available room ("Total RevPAR") by dividing the sum of room sales, food & beverage, and other ancillary services revenue by room nights available to guests for the period.

GAYLORD ENTERTAINMENT COMPANY AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS Unaudited (In thousands, except per share data)

Three Months Ended Mar. 31, ------------------- 2005 2004 ------------------- Revenues (a) $219,310 $158,883 Operating expenses: Operating costs (a) 137,331 98,856 Selling, general and administrative (b) 48,839 42,812 Preopening costs 943 10,806 Depreciation and amortization 21,018 16,695 ------------------- Operating income (loss) 11,179 (10,286) -------------------

Interest expense, net of amounts capitalized (18,091) (9,829) Interest income 585 386 Unrealized loss on Viacom stock (17,163) (56,886) Unrealized gain on derivatives 5,637 45,054 Income from Bass Pro investment 1,472 813 Other gains and (losses), net 2,450 920 -------------------

Loss before benefit from income taxes (13,931) (29,828)

Benefit for income taxes (5,074) (10,930)

------------------- Net Loss $(8,857) $(18,898) ===================

Loss per share: --------------- Basic $(0.22) $(0.48) ===================

Diluted $(0.22) $(0.48) ===================

Weighted average common shares for the period: Basic 39,983 39,458 Fully-diluted 39,983 39,458

(a)Includes certain ResortQuest reimbursed management contract expenses incurred in the period of $9,926 and $9,716 for the three months ended March 31, 2005 and 2004, respectively.

(b)Includes non-cash lease expense of $1,638 and $1,637 for the three months ended March 31, 2005 and 2004, respectively, related to the effect of recognizing the Gaylord Palms ground lease expense on a straight-line basis. Also includes non-cash expense of $64 and $224 for the three months ended March 31, 2005 and 2004, respectively, related to the effect of recognizing the Naming Rights Agreement for the Gaylord Entertainment Center on a straight-line basis.

GAYLORD ENTERTAINMENT COMPANY AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS Unaudited (In thousands)

March December 31, 2005 31, 2004 ----------- ----------- ASSETS Current assets: Cash and cash equivalents - unrestricted $24,397 $45,492 Cash and cash equivalents - restricted 45,078 45,149 Short-term investments 17,000 27,000 Trade receivables, net 52,661 30,328 Deferred financing costs 26,865 26,865 Deferred income taxes 8,893 10,411 Other current assets 32,818 28,768 ----------- ----------- Total current assets 207,712 214,013

Property and equipment, net of accumulated depreciation 1,362,454 1,343,251 Intangible assets, net of accumulated amortization 32,032 25,964 Goodwill 180,888 166,068 Indefinite lived intangible assets 40,315 40,591 Investments 450,609 468,570 Estimated fair value of derivative assets 189,853 187,383 Long-term deferred financing costs 51,510 50,873 Other long-term assets 23,766 24,332 ----------- -----------

Total assets $2,539,139 $2,521,045 =========== ===========

LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities: Current portion of long-term debt and capital lease obligations $761 $463 Accounts payable and accrued liabilities 193,005 168,688 Current liabilities of discontinued operations 644 1,033 ----------- ----------- Total current liabilities 194,410 170,184

Secured forward exchange contract 613,054 613,054 Long-term debt and capital lease obligations, net of current portion 580,884 575,946 Deferred income taxes 199,212 207,062 Estimated fair value of derivative liabilities 2,140 4,514 Other long-term liabilities 81,928 80,684 Stockholders' equity 867,511 869,601 ----------- -----------

Total liabilities and stockholders' equity $2,539,139 $2,521,045 =========== ===========

GAYLORD ENTERTAINMENT COMPANY AND SUBSIDIARIES SUPPLEMENTAL FINANCIAL RESULTS Unaudited (in thousands, except operating metrics)

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA") and Consolidated Cash Flow ("CCF") reconciliation: Three Months Ended Mar. 31, ------------------ 2005 $ Margin ------------------ Consolidated ------------ Revenue $219,310 100.0%

Net loss $(8,857) -4.0% Benefit for income taxes (5,074) -2.3% Other (gains) and losses, net (2,450) -1.1% Income from Bass Pro investment (1,472) -0.7% Unrealized gain on derivatives (5,637) -2.6% Unrealized loss on Viacom stock 17,163 7.8% Interest expense, net 17,506 8.0% ------------------ Operating income (loss) $11,179 5.1% Depreciation & amortization 21,018 9.6% ------------------ Adjusted EBITDA $32,197 14.7% Pre-opening costs 943 0.4% Non-cash lease expense 1,638 0.7% Non-cash naming rights for Gaylord Arena 64 0.0% Non-recurring ResortQuest integration charges (1) 1,078 0.5% Other gains and (losses), net 2,450 1.1% Gain on sale of songs.com (926) -0.4% Gain on sale of assets (825) -0.4% ------------------ CCF $36,619 16.7% ================== Hospitality segment ------------------- Revenue $142,501 100.0% Operating income 21,009 14.7% Depreciation & amortization 15,844 11.1% Pre-opening costs 943 0.7% Non-cash lease expense 1,638 1.1% Other gains and (losses), net 12 0.0% ------------------ CCF $39,446 27.7% ================== ResortQuest segment ------------------- Revenue $63,805 100.0% Operating income 2,092 3.3% Depreciation & amortization 2,774 4.3% Non-recurring ResortQuest integration charges (1) 1,078 1.7% Other gains and (losses), net 2 0.0% ------------------ CCF $5,946 9.3% ================== Opry and Attractions segment ---------------------------- Revenue $12,857 100.0% Operating loss (2,156) -16.8% Depreciation & amortization 1,398 10.9% Other gains and (losses), net (105) -0.8% ------------------ CCF $(863) -6.7% ================== Corporate and Other segment --------------------------- Revenue $147 Operating loss (9,766) Depreciation & amortization 1,002 Non-cash naming rights for Gaylord Arena 64 Other gains and (losses), net 2,541 Gain on sale of songs.com (926) Gain on sale of assets (825) ------------------ CCF $(7,910) ==================

Three Months Ended Mar. 31, ------------------ 2004 $ Margin ------------------ Consolidated ------------ Revenue $158,883 100.0%

Net loss $(18,898) -11.9% Benefit for income taxes (10,930) -6.9% Other (gains) and losses, net (920) -0.6% Income from Bass Pro investment (813) -0.5% Unrealized gain on derivatives (45,054) -28.4% Unrealized loss on Viacom stock 56,886 35.8% Interest expense, net 9,443 5.9% ------------------ Operating income (loss) $(10,286) -6.5% Depreciation & amortization 16,695 10.5% ------------------ Adjusted EBITDA $6,409 4.0% Pre-opening costs 10,806 6.8% Non-cash lease expense 1,637 1.0% Non-cash naming rights for Gaylord Arena 224 0.1% Non-recurring ResortQuest integration charges (1) 431 0.3% Other gains and (losses), net 920 0.6% Gain on sale of songs.com - 0.0% Gain on sale of assets - 0.0% ------------------ CCF $20,427 12.9% ================== Hospitality segment ------------------- Revenue $95,259 100.0% Operating income 1,844 1.9% Depreciation & amortization 11,461 12.0% Pre-opening costs 10,806 11.3% Non-cash lease expense 1,637 1.7% Other gains and (losses), net 2 0.0% ------------------ CCF $25,750 27.0% ================== ResortQuest segment ------------------- Revenue $50,951 100.0% Operating income 1,891 3.7% Depreciation & amortization 2,526 5.0% Non-recurring ResortQuest integration charges (1) 431 0.8% Other gains and (losses), net 27 0.1% ------------------ CCF $4,875 9.6% ==================

Opry and Attractions segment ---------------------------- Revenue $12,625 100.0% Operating loss (2,578) -20.4% Depreciation & amortization 1,311 10.4% Other gains and (losses), net 4 0.0% ------------------ CCF $(1,263) -10.0% ==================

Corporate and Other segment --------------------------- Revenue $48 Operating loss (11,443) Depreciation & amortization 1,397 Non-cash naming rights for Gaylord Arena 224 Other gains and (losses), net 887 Gain on sale of songs.com - Gain on sale of assets - ------------------ CCF $(8,935) ==================

(1) Under the terms of Gaylord's bond indentures and credit facility, certain non- recurring costs and expenses related to the merger of ResortQuest and Gaylord Entertainment, which closed in November 2003, and the subsequent integration of ResortQuest into Gaylord Entertainment are excluded from the calculation of Consolidated Cash Flow ("CCF"). Non-recurring ResortQuest integration charges include severance payments, re-branding expenses, technology integration costs and other non- recurring expenses related to the merger, which together are not to exceed $10 million.

GAYLORD ENTERTAINMENT COMPANY AND SUBSIDIARIES SUPPLEMENTAL FINANCIAL RESULTS Unaudited (in thousands, except operating metrics)

------------------- Three Months Ended Mar. 31, ------------------- 2005 2004 --------- -------- HOSPITALITY OPERATING METRICS:

Gaylord Hospitality Segment --------------------------- Occupancy 73.6% 68.1% Average daily rate (ADR) $148.92 $152.76 RevPAR $109.64 $104.09 OtherPAR $149.88 $123.94 Total RevPAR $259.52 $228.03

Revenue $142,501 $95,259 CCF $39,446 $25,750 CCF Margin 27.7% 27.0%

Gaylord Opryland ---------------- Occupancy 69.0% 60.4% Average daily rate (ADR) $125.95 $134.70 RevPAR $86.96 $81.37 OtherPAR $105.34 $86.50 Total RevPAR $192.30 $167.87

Revenue $49,861 $44,008 CCF $9,785 $6,734 CCF Margin 19.6% 15.3%

Gaylord Palms ------------- Occupancy 90.3% 87.0% Average daily rate (ADR) $177.26 $188.23 RevPAR $160.10 $163.72 OtherPAR $238.16 $225.31 Total RevPAR $398.26 $389.03

Revenue $50,396 $49,775 CCF $18,896 $18,815 CCF Margin 37.5% 37.8%

Gaylord Texan ------------- Occupancy 69.4% - Average daily rate (ADR) $168.96 - RevPAR $117.24 - OtherPAR $180.30 - Total RevPAR $297.54 -

Revenue $40,462 - CCF $10,419 - CCF Margin 25.8% -

Nashville Radisson and Other (1) -------------------------------- Occupancy 60.8% 54.2% Average daily rate (ADR) $87.48 $80.05 RevPAR $53.20 $43.40 OtherPAR $12.16 $9.60 Total RevPAR $65.36 $53.00

Revenue $1,782 $1,476 CCF $346 $201 CCF Margin 19.4% 13.6%

Gaylord Hospitality Segment ("Same Store", excludes the Gaylord Texan) ---------------------------------------------------------------------- Occupancy 75.0% 68.1% Average daily rate (ADR) $142.82 $152.76 RevPAR $107.13 $104.09 OtherPAR $139.88 $123.94 Total RevPAR $247.01 $228.03

Revenue $102,039 $95,259 CCF $29,027 $25,750 CCF Margin 28.4% 27.0%

---------------------------------------------------------------------- RESORTQUEST OPERATING METRICS:

ResortQuest Segment ------------------- Occupancy 59.4% 59.0% ADR $143.38 $129.12 RevPAR $85.16 $76.12 Total Units 19,325 17,559

(1) Includes other hospitality revenue and expense

GAYLORD ENTERTAINMENT COMPANY AND SUBSIDIARIES RECONCILIATION OF FORWARD-LOOKING STATEMENTS Unaudited (in thousands, except operating metrics)

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA") and Consolidated Cash Flow ("CCF") reconciliation: Guidance Range Low High --------- --------- Full Year Full Year 2005 2005 Consolidated ------------ Estimated Operating income (loss) $31,300 $41,300 Estimated Depreciation & amortization 84,900 84,900 ------------------- Estimated Adjusted EBITDA $116,200 $126,200 Estimated Pre-opening costs 5,000 5,000 Estimated Non-cash lease expense 6,600 6,600 Estimated Non-cash naming rights for Gaylord Arena - - Estimated Non-recurring merger costs 1,500 1,500 Estimated Gains and (losses), net 2,700 2,700 --------- --------- Estimated CCF $132,000 $142,000 ========= =========

Hospitality segment ------------------- Estimated Operating income (loss) $58,400 $65,400 Estimated Depreciation & amortization 65,000 65,000 --------- --------- Estimated Adjusted EBITDA $123,400 $130,400 Estimated Pre-opening costs 5,000 5,000 Estimated Non-cash lease expense 6,600 6,600 Estimated Gains and (losses), net - - --------- --------- Estimated CCF $135,000 $142,000 ========= =========

ResortQuest segment ------------------- Estimated Operating income (loss) $8,500 $13,500 Estimated Depreciation & amortization 10,000 10,000 --------- --------- Estimated Adjusted EBITDA $18,500 $23,500 Estimated Non-recurring merger costs 1,500 1,500 Estimated Gains and (losses), net - - --------- --------- Estimated CCF $20,000 $25,000 ========= =========

Opry and Attractions segment ---------------------------- Estimated Operating income (loss) $1,600 $4,600 Estimated Depreciation & amortization 5,400 5,400 --------- --------- Estimated Adjusted EBITDA $7,000 $10,000 Estimated Gains and (losses), net - - --------- --------- Estimated CCF $7,000 $10,000 ========= =========

Corporate and Other segment --------------------------- Estimated Operating income (loss) $(37,200) $(42,200) Estimated Depreciation & amortization 4,500 4,500 --------- --------- Estimated Adjusted EBITDA $(32,700) $(37,700) Estimated Non-cash naming rights for Gaylord Arena - - Estimated Gains and (losses), net 2,700 2,700 --------- --------- Estimated CCF $(30,000) $(35,000) ========= =========

--30--BS/ny*

CONTACT: Investor Relations Contacts: Gaylord Entertainment David Kloeppel, 615-316-6101 dkloeppel@gaylordentertainment.com or Gaylord Entertainment Key Foster, 615-316-6132 kfoster@gaylordentertainment.com or Sloane & Company Monica Huang, 212-446-1874 mhuang@sloanepr.com or Media Contacts: Gaylord Entertainment Greg Rossiter, 615-316-6302 grossiter@gaylordentertainment.com or Sloane & Company Dan O'Connor, 212-446-1865 doconnor@sloanepr.com

KEYWORD: TENNESSEE INDUSTRY KEYWORD: TRAVEL ENTERTAINMENT TELEVISION/RADIO CABLE EARNINGS CONFERENCE CALLS SOURCE: Gaylord Entertainment Co.

Copyright Business Wire 2005

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