E*TRADE Advisor Services Study Reveals RIA Mindset Amid Market Sell-Off

E*TRADE Advisor Services, a provider of integrated technology, custody, and practice management support for registered investment advisors (RIAs), today announced results from the most recent wave of its Independent Advisor Tracking study, which covers advisor views on the market, the industry, their business, and clients.

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Coronavirus and volatility jump to the top of client concerns as trade fears subside (Photo: Business Wire)

• Volatility management skyrockets. More than four out of five advisors (85%) are actively managing against market volatility—shooting up 20 percentage points this quarter. More than half (55%) are managing against a recession, shifting up eight percentage points from December.
• Clients aligned on volatility concerns. Clients are contacting their advisors most about volatility (53%) and the coronavirus (38%), in stark comparison to December, when clients most asked about the threat of recession (28%), and the ongoing trade tensions (21%).
• Advisors see opportunity in health care investments. Health care (22%) is the number one sector where advisors see potential, moving up six percentage points since the end of the year.
• Clients are increasingly trying to time the market. The top mistake advisors see their clients make is attempting to time the market (45%), ticking up seven percentage points since December.

"We are in unprecedented times, and with the length of the pandemic a big question mark, it’s undoubtedly a major driver of client anxiety,” said Gabriel Garcia, Managing Director of E*TRADE Advisor Services. "As client inquiries surge, filled with emotional decision-making and temptations to time the market, advisors are uniquely positioned to help them navigate through these turbulent waters. The first step is to acknowledge client concerns. This can help alleviate angst and give them the reassurance they need to help stay the course. Then, help them refocus on their goals and see where they might need to make adjustments—like recalibrating their risk tolerance or understanding liquidity needs—to remain on track. Proactive communications and ongoing education can also go a long way.”

To learn more about E*TRADE Advisor Services, visit etrade.com/advisorservices.

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About the Survey

This survey was conducted in-house from March 10 to March 19, 2020, among a convenience sample of 225 independent registered investment advisors.

About E*TRADE FINANCIAL and Important Notices

E*TRADE Advisor Services is a provider of integrated technology, custody, and practice management support for registered investment advisors (RIAs). E*TRADE Advisor Services is dedicated to helping RIAs realize their full potential and provide them the support they need to manage their practices and clients’ financial futures. More information is available at etrade.com/advisorservices.

E*TRADE Financial and its subsidiaries provide financial services including brokerage and banking products and services to retail customers. Bank products and services are offered by E*TRADE Bank, and RIA custody solutions are offered by E*TRADE Savings Bank doing business as "E*TRADE Advisor Services,” both of which are federal savings banks (Members FDIC). Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Commodity futures and options on futures products and services are offered by E*TRADE Futures LLC (Member NFA). Managed Account Solutions are offered through E*TRADE Capital Management, LLC, a Registered Investment Adviser. More information is available at www.etrade.com.

E*TRADE Financial, E*TRADE, and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation. ETFC-G

© 2020 E*TRADE Financial Corporation. All rights reserved.

Referenced Data

View source version on businesswire.com: https://www.businesswire.com/news/home/20200330005661/en/