C-COR'S IP Expert to Address Vital Role of Performance Metrics in Man

    Business Editors/Technology Editors
    SCTE VoIP Advanced Development Symposium

    STATE COLLEGE, Pa.--(BUSINESS WIRE)--May 4, 2005--C-COR Incorporated (Nasdaq:CCBL) announced today that Rich Higgins, the Company's Chief Corporate Technologist for IP Applications, will present "The Role of Performance Metrics in Managing VoIP Service and Call Quality" at the SCTE (Society of Cable and Telecommunications Engineers) VoIP Advanced Development Symposium in Denver, Colorado. Mr. Higgins is scheduled to speak at the Symposium's technical session on Network Performance Metrics on May 5, 2005, at 1:30 PM MT. His paper, which is co-authored by Dan Rice, Vice President of Advanced Technology for C-COR Solutions, identifies the metrics and methods used to analyze and manage VoIP service performance across different segments of the network.
    The performance and reliability of cable networks are critical to the roll-out of IP-based telephony services, particularly given that voice is being delivered over networks already offering high-speed data and video services. No other service has such stringent technical requirements and high subscriber expectations for quality and reliability than voice. From a monitoring perspective, however, voice is particularly difficult because there are so many systems involved and quality must be assessed in both directions. Moreover, the cable operator may or may not own and operate many of these systems. Each system and network segment presents its own unique set of monitoring challenges and failure modes. In this complex environment, cable operators are turning to network performance metrics to manage against high VoIP subscriber expectations and set benchmarks to ensure the quality of service. In his presentation, Mr. Higgins will address the different techniques and metrics for call quality, which variables are most important, and which can be effectively controlled.

    About C-COR

    C-COR offers world-class, market-focused business solutions for cable operators, telephone companies, broadcasters, and other private and public sector entities that put subscribers in personal control of their entertainment, information, and communication needs. The Company's solutions delivered through C-COR's three business units--C-COR Solutions, C-COR Access and Transport, and C-COR Network Services--simplify the transition to Internet Protocol (IP) demand-oriented networks by delivering interoperable, modular products in sync with IP network upgrade cycles. These solutions bring together software applications, access and transport technology, and a nationwide corps of expert field engineers to enable the management and delivery of business services; digital program/ad insertion; management and delivery of VOD, VoIP, and HSD; network capacity expansion; centralized office automation for workforce management, network assurance, and subscriber fulfillment; and a variety of outsourced field services that keep networks operating at peak performance. As a trusted partner in leading network operators through the transition to the on demand IP era, C-COR leverages its dedicated global workforce to deliver solutions for lowering risk, improving profit margins, and effectively managing change. C-COR's common stock is listed on the Nasdaq National Market (Symbol:CCBL) and is a component of the Russell 2000 Stock Index. For additional information regarding C-COR, visit www.c-cor.com.

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CONTACT: C-COR Incorporated Investor Relations: Sally O. Thiel, 814-231-4402 sthiel@c-cor.com or Media Relations: Jo Ann Lehtihet, 814-231-4438 jlehtihet@c-cor.com

KEYWORD: COLORADO PENNSYLVANIA TRACK INDUSTRY KEYWORD: TELECOMMUNICATIONS NETWORKING TRADESHOW SOURCE: C-COR Incorporated

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