‘They repaired the zip for free’: 12 companies that went the extra mile, according to Guardian readers

You told us who went above and beyond to help fix (and even replace) your favourite things, from broken teapot lids to well-worn shoesSometimes, things fall apart: a zip jams, a lid breaks, a seam ruptures. Unless you’re a whiz with a needle or a tube of glue – or have a brilliant repair shop nearby – it can consign the broken item to the back of the cupboard, or worse, to landfill.But many companies offer repair services, and it may be easier (and cheaper) than you expect. In some cases, as these readers told us, they might replace things altogether. Their stories show that, whether it’s an ancient piece of jewellery or a brand new gift, it pays to ask (and no, none of these people work for, or are associated with, any of these companies; they are just very happy customers). Continue reading...Weiter zum vollständigen Artikel bei TheGuardian Weiter zum vollständigen Artikel bei TheGuardian