Watchdog gives lenders a year to respond to UK car finance complaints

Financial Conduct Authority sets 4 December 2025 deadline for handling rising number of customer queriesBusiness live – latest updatesThe City regulator has given lenders a year to respond to the rising number of customer complaints over the way they were sold car loans, after a high court ruling left firms fearing a potential £30bn compensation bill.The Financial Conduct Authority said firms had until at least 4 December 2025 to provide a final response to agreements not involving a discretionary commission arrangement (DCA), in line with a deadline that had already been provided for complaints involving DCAs. Continue reading...Weiter zum vollständigen Artikel bei TheGuardian Weiter zum vollständigen Artikel bei TheGuardian