Navvis & Company, LLC ("Navvis") NOTICE OF DATA EVENT

September 22, 2023 (St. Louis, MO) - Navvis & Company, LLC ("Navvis"), a provider of health management services to healthcare organizations, is providing notice of a recent data privacy event that may have affected the personal and protected health information related to certain individuals.  At this time, there is no evidence of any identity theft or fraud occurring as the result of this incident. The confidentiality, privacy, and security of information is one of Navvis' highest priorities and Navvis takes this matter seriously.

On July 25, 2023, Navvis became aware of suspicious activity on its computer network.  Navvis immediately launched an investigation to determine the nature and scope of the incident. Through its investigation, Navvis determined that, between July 12, 2023 – July 25, 2023, it was a victim of a cyber-attack, and a threat actor had access to certain systems that stored personal and protected health information.  Navvis conducted a thorough forensics review of the systems and files to confirm what information was stored therein, and to whom the information related.  On or about July 25, 2023, this extensive review identified certain individuals' information was present within the accessed records. Although Navvis has no evidence of any identity theft or fraud in connection with this incident, Navvis is notifying those individuals whose information was impacted.

The types of information impacted related to individuals include: an individual's name, date of birth, Medicaid/Medicare ID number, health plan information, medical treatment information, medical record number, patient account number, case identification number, provider and doctor information and health record information, and in some circumstances, Social Security number.

Individuals who have questions about this incident can contact our dedicated call center at 1-888-996-4022 between 8 a.m. and 9 p.m. Central, Monday through Friday, except holidays or visit our website at navvishealthcare.com/privacy-update   for further information.

Upon learning of the incident, Navvis took immediate steps to secure our network environment and investigate the activity, to understand the nature and scope of the incident. As part of our ongoing commitment to the security of information, Navvis is reviewing and enhancing our already robust policies and procedures related to data privacy to reduce the likelihood of a similar future event. Navvis is also notifying applicable regulatory authorities, as required by law. Navis is also offering impacted individuals complimentary access to credit monitoring services.

Navvis encourages impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. Navvis is providing impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files.  The relevant contact information is below:

Impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC  20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. 

Instances of known or suspected identity theft should also be reported to law enforcement or the individual's state Attorney General. 

Media Contact: news@navvishealthcare.com

/PRNewswire -- Sept. 22, 2023/ 

SOURCE Navvis